Contact information

At mirocozy, our goal is to offer high-quality items to brighten your everyday life. Our customer support team is here to answer product queries, share order status updates and explain our store policies. We provide thoughtful, personalized support to ensure you can shop without worry.

We strive to respond to all customer messages within 48 hours. Each request will be reviewed thoroughly, and we will offer dependable and helpful guidance.

Our Contact Details

Operating Company: Shenzhen Jienuo Trading Co., Ltd.

Support Email: service@mirocozy.com

Contact Phone: 15579576445

Company Address: Unit 101, No. 13 Xihutang Street, Pingdong Community, Pingdi Subdistrict, Longgang District, Shenzhen

Business Hours: Monday to Friday, 9:00 AM - 5:00 PM

Our staff can assist you with package tracking, product details, and any questions regarding our 30-day return policy. Thank you for shopping with mirocozy.